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The Government of Canada and the airline industry continue to work to reduce wait times and congestion at Canadian airports

OTTAWA, ON, July 29 2022 /CNW/ – The Minister of Transport, the Honorable Omar Alghabra, the Minister of Health, the Honorable Jean-Yves Duclos, the Minister of Public Safety, the Honorable Marco Mendicino, and the Minister of Tourism and Associate Minister of Finance, the Honorable Randy Boissonnault, released this update today to provide an update on the progress the Government of Canada and airline industry partners are making to reduce traveler wait times at Canadian airports.

Latest data

Waiting time for passenger security check

  • From July 25 to 28, 86% of passengers were screened in less than 15 minutes by the Canadian Air Transport Security Authority (CATSA). Their proportion increased from the 81% recorded the previous week, from July 18 to 24.
    • Toronto Pearson International Airport: 85% for July 25-28.
    • International airport of Vancouver : 88% for July 25 to 28.
    • Montréal-Trudeau International Airport: 82% for July 25 to 28.
    • International airport of Calgary : 86% for July 25 to 28.

Passenger volumes

Arrivals

  • For the week of July 18 to 24:
    • Total number of air passenger arrivals (cross-border and international): nearly 631,000.
    • Daily average of just over 90,000 passengers.
      • That’s nearly 11,000 more than the previous week and more than 77% of the same week’s level in 2019.

Departures

  • For the week of July 18 to 24:
    • Total number of air passenger departures: nearly 1,144,000.
    • Daily average of more than 163,000 passengers.
      • That’s nearly 4,300 more than the previous week and nearly 83% of the same week’s level in 2019.

Timing (waiting) of aircraft at Toronto Pearson International Airport

  • The number of aircraft held on the apron at Toronto Pearson International Airport has dropped significantly since the beginning of May.
    • During the week of July 18-24, 30 aircraft were waiting on the tarmac, compared to a peak of 373 during the week of May 23-29, 2022.
    • This decrease demonstrates the significant progress that has been made to date in addressing bottlenecks and streamlining passenger flow at Canada’s largest airport, with the addition of more Border Services Agency officers of Canada (CBSA) as well as electronic kiosks and gates in the CBSA customs room.

Flight cancellations and delays

  • Canada’s four major airports have shown improvement in flight cancellations and delays in recent weeks, with the exception of Montreal-Trudeau International Airport, where the situation remains stable. However, the proportions of cancellations and delays are still higher compared to 2019.

Collaboration with airline industry partners

  • Minister Alghabra continues to meet with senior management at airports and air carriers of all sizes across the country to ensure continued collaboration to help reduce delays and keep travelers moving. This week, Minister Alghabra met with the directions of the airport JA Sydney’s Douglas McCurdy and Porter Airlines to discuss reviving the industry. Last week, the minister also met with senior airport managersEdmontonof Vancouverof Kamloops and of Prince George.
  • Transport Canada continues to meet regularly with representatives from airports and airlines, CATSA, the Public Health Agency of Canada (PHAC), the Canada Border Services Agency (CBSA) and NAV CANADA in order to find solutions to the bottlenecks that hinder travel.

Increased staff for security screening and customs processing

  • Since April, more than 1,600 CATSA screening officers have been hired across Canada.
    • The number of screening officers at Toronto Pearson International Airport and Toronto International Airport Vancouver now exceeds 100% of target summer levels. Efforts to increase screening officer staffing levels at all airports continue.
  • The CBSA is increasing the availability of border services officers at the most congested airports, temporarily rehiring retired officers and hiring additional student border services officers.

Streamlined customs processing at Toronto Pearson International Airport

  • By the end of the week, the Greater Toronto Airports Authority and the CBSA will add 10 new electronic gates and 30 additional primary inspection kiosks at Toronto Pearson International Airport. The CBSA continues to monitor and prepare for peak arrival times to maximize efficiency.

Information resource for passengers experiencing flight delays, cancellations, and lost or delayed baggage

  • The Canadian Transportation Agency has developed an information resource to help passengers who encounter difficulties during their journey. This guide provides answers to many frequently asked questions about travel and informs passengers of their rights under the Air Passenger Protection Regulations if their flight is delayed or cancelled, or if their baggage is lost, damaged or delayed.
  • We also expect airlines to communicate more with passengers in advance when their flights are delayed or cancelled.

Improved ArriveCAN

  • Travelers arriving at the following airports can save time by choosing to use the optional CBSA Pre-Declaration feature in ArriveCAN to submit their customs and immigration declaration prior to arrival:
    • Toronto Pearson International Airport
    • The international airport of Vancouver
    • Montréal-Trudeau International Airport – Addition since July 28
  • This function will also be extended to other international airports in the coming months.
  • Preliminary usage data shows a 30% speed gain in time spent at a kiosk when travelers use ArriveCAN to pre-declare, slashing a two-minute transaction by approximately 40 seconds . With thousands of travelers arriving in Canada through airports daily, using the optional CBSA Advance Declaration feature in ArriveCAN can save hours of processing each day.

Transport Canada is online at www.tc.gc.ca. Subscribe to Live News and stay connected through Twitter, Facebook, Youtube and instagram to stay up to date with the latest news from Transport Canada.
This press release is available in alternate formats for people living with visual impairments.

SOURCE Transport Canada

For further information: Laurel Lennox, Press Secretary, Office of the Honorable Omar Alghabra, Minister of Transport, Ottawa, [email protected]; Media Relations, Transport Canada, Ottawa, 613-993-0055, [email protected]

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